New layout for Elari notification emails
The automatically generated emails have received a makeover. While the old email notifications had a simple and functional style, the new emails feature a modern and recognizable design that aligns with Elari's branding. Additionally, users can now click directly from the email to the relevant section in Elari.
Old version of the notification email
- Style: simple and functional, without visual elements.
- Content: basic information without direct links to specific sections in Elari.
- Customizability: administrators could fully customize the text of the email.
New version of the notification email
- Style: modern design with visual elements that match Elari's branding.
- Content: optimized text and subjects, with direct links to specific sections in Elari.
- Customizability:
the basic content is no longer customizable, but there is still space for a personalized message in the light-blue box.
Notification emails sent to a supplier or a client are fully customizable.
Benefits of the New Layout
The redesigned format of automatically generated emails in Elari has been introduced to improve the user experience. The clear and user-friendly design, which aligns with Elari's recognizable branding, helps users quickly understand what is expected of them and reduces the risk of phishing and fraud. Additionally, direct links in the emails facilitate more efficient navigation within Elari. These changes make communication not only clearer and safer but also faster and easier for all Elari users.
Adding a Note from Your Organization
All notification emails share the same clear content, making it neither necessary nor possible to personalize them. If your organization previously used a customized version of these automatic emails, this is a significant change. Your organization now has the option to add a supplementary, tailor-made note in a light-blue box within the notification.
A note that your organization can add to a notification would look like this in practice:
If you have the appropriate permissions, you can add a note to a notification by navigating to Application Management / General / Emails. Edit the email to which you want to add the note and then write it in the designated field. You have a limited number of characters available to keep the note readable. This is something we cannot change. So, carefully consider the message you want to convey.
You also have the option to test the automatic email via Application Management > General > Emails.
Note: Make sure your text is grammatically correct, understandable, and easy to read.
Security Tip
Before clicking on a link in one of our emails, hover your mouse over it (without clicking). You should see a URL in the lower-left corner of your browser that begins with https://[environment].elari.app/proactive. This indicates that the link leads to the official Elari environment.
If we refer to an instruction article, we always link to an article in our Knowledge base. We will never ask for your password, account details, or any other sensitive information. If you receive an email requesting such information, please contact your organization's administrator immediately.
The above security tip is also mentioned at the bottom of every notification email.