
Why don’t I see the functionality in my Elari App?
Only users registered as 'liable card owner' can add the card to Google Pay. Contact the application administrator or financial department if you have questions about this.
How many devices can I add one card to?
You can add one Elari Card to a maximum of two devices, for example, an Android phone and a tablet.
How do I pay in-store now?
To pay with Google Pay:
Do I need to be connected to the internet to pay in-store?
No, you do not need an internet connection to pay with Google Pay in-store.
How are the expenses processed?
The expenses are processed the same way as with a normal debit transaction. The amount will be deducted from your card balance and will appear in your transaction overview.
Is this functionality available for iPhones as well?
No, this functionality is exclusive to Android devices. For iPhones, Apple Pay is supported.
Can my card be remotely removed from Google Pay?
Certainly. Your employer's financial organization can remove the card from your wallet. This is necessary, for example, if you leave the company. Your employer can see which mobile phones or other devices the card is linked to.
