View card information (and modify where possible)
Common error messages for failed transactions
When making a payment with an Elari Card or bunq card, the transaction may sometimes fail. If this happens, you can review the failed transaction in your account via the web version of Elari. You’ll also receive an email notification (and a push ...
Activating a new Elari Card as a card user
If you have received an Elari Card from your organization’s finance department, you may need to activate it yourself. Without activation, the card cannot be used. You can activate the card in the Elari App or the web version of Elari. In this ...
Changing the PIN of your Elari Card: what to pay attention to
You can change the PIN of an Elari Card as you wish. However, there are a few important points to consider if you choose to change the PIN. The new PIN at online and offline payment terminals In the Netherlands, the vast majority of payment terminals ...
Generate CVC
The Card Verification Code (CVC) is used to verify an Elari Card or a bunq Mastercard. When using your Elari Card or bunq Mastercard for an online payment, you may be asked for the CVC code. This adds an extra layer of security and helps prevent ...
Change PIN
You can change the PIN code of a bunq card (recognized by the rainbow colors on the card). The PIN code of an Elari Card (recognized by the purple/yellow color) can be both viewed and changed. It is impossible to change the pincode via an ATM or ...